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Achieve Zero-Contact Patient Check-In with Clearwave Virtual Waiting Rooms
Practices and healthcare professionals need to adopt innovative solutions that keep patients and staff safe while maintaining capacity. ACS MediHealth Virtual Waiting Rooms allow practices, hospital systems and FQHCs alike to perform all check-in tasks effectively and eliminate the need for patients to enter the office to check in for their appointment. With Virtual Waiting Room technology, you can achieve zero-contact patient registration™ that completely reinvents the traditional patient check-in model, reducing contact between staff and patients and maintaining necessary social distancing. For more information and a demo please contact ACS MediHealth!
Step 01
Patient receives a text or email reminder in advance of their appointment, or a real-time text message if scheduled the same day.
Step 02
Patient completes the pre-check process and is informed about the virtual waiting room option.
Step 03
Staff verifies patient information, reviews COVID-19 screening process and flags.
Step 04
Upon arrival to practice parking lot, patient calls or texts provided number to alert you of their arrival.
Step 05
Staff checks the patient in, which automatically checks patient in to the PMS. Staff updates the patient status when the doctor is ready.
Step 06
Real-time text is sent to the patient alerting them that it is time to come inside, and the appointment occurs.
Clearwave's Patient-Led Self-Service platform equips specialty practices with one solution to optimize staffing, accelerate revenue and improve patient experiences. Specialty practices use Clearwave to enhance patient scheduling, registration, clinical intake, communications, payments and insurance verification. Clearwave’s patient check-in system reduces staffing strains, wait times and profit leaks, while the patient scheduling platform accelerates acquisition and improves booking accuracy with the most powerful rules engine in the market. Clearwave’s patient check-in and scheduling software are designed to enhance practice productivity day in, and day out by extending PMS/EMR capabilities and providing top-line experiences. See how Clearwave’s Patient Engagement Software can help you meet your revenue and staffing goals.
For more information and a demo please contact ACS MediHealth!